Smiley Nguyen Private tour guide in Hanoi - Vietnam

Smiley Nguyen

Guide profile:

My name is Nguyen Hong Phuong. I go with the nick name "Smiley". I have been working as a tour guide/ tour leader for many trips all over Vietnam since 2003. With my great passion and sense of humor, i am sure that you will have an unforgettable time in Vietnam with me.

Send me an email and let me know what you would like your holiday to be. We can work together to design a perfect holiday that you are looking for

Recent reviews of this tour guide:

5 stars Paul W.

Smiley could not have been a better guide leading a better tour for us given our time, experience, and circumstances. From his initial tour listing to his final goodbye as he dropped us off at a special location he recommended for buying tea, Smiley was more of a friend than friendly. He was well prepared to provide details of history, geography, and culture throughout the tour, but he was just as happy to let one take in a moment silently. He was funny and easygoing as well. Simply excellent!

Tour guide services/sample itinerary:

Tour guide & Interpreter

Hotel reservation

Train ticket, Flight Ticket, Flight Ticket

Visa Approval Letter for getting visa on arrival

Car, Van, Bus

Tailor-made & Package Holidays

Transportation by tour guide:

Yes, transportation can be arranged upon request.

Private sightseeing & group tours offered by this guide:

Chua Huong or Perfume Pagoda (For 2pax) Price Per Person 110.00 USD
Duong Lam Village (For 2 pax) Price Per Person 87.00 USD
Hanoi City Tour (For 2 pax) Price Per Person 88.00 USD
Hanoi City Tour (For 4 pax) Price Per Person 58.00 USD
Mai Chau Valley (For 2pax) Price Per Person 111.00 USD
Ninh Binh: Hoa Lu & Tam Coc (For 2 pax) Price Per Person 105.00 USD
Ninh Binh: Thung Nang Boat & Bike (For 2pax) Price Per Person 105.00 USD
Taste of Halong Bay (For 2 Pax) Price Per Person 182.00 USD
Taste of Halong Bay (For 4 pax) Price Per Person 117.00 USD

Tour guide interests:

Hanoi City Tours and Surroundings

Sapa Trekking Tours

Halong Bay Cruises

Northwest and Northeast Loops

Tours to Mai Chau, Ninh Binh and many other package tours

Reviews of this tour – by clients who booked!

5 stars Paul W. 05 Feb 2017

Smiley could not have been a better guide leading a better tour for us given our time, experience, and circumstances. From his initial tour listing to his final goodbye as he dropped us off at a special location he recommended for buying tea, Smiley was more of a friend than friendly. He was well prepared to provide details of history, geography, and culture throughout the tour, but he was just as happy to let one take in a moment silently. He was funny and easygoing as well. Simply excellent!

5 stars Rex R. 15 Mar 2016

If you're seeking a custom tour of Vietnam look no further. Friendly, amenable and always willing to customise to your personal desires. Hung (missed out on smiley due to my slow actions) my guide had excellent English, in depth knowledge of places & subjects, plus is an excellent motorbike rider in Hanoi's old quarter - never felt unsafe. Hung also came to the rescue when I wasn't feeling well, good on you Hung.

Well and truly standout service above the rest and heartily recommend to all

5 stars Herbert C. 03 Jan 2016

My family of 5 had a very nice tour with smiley I am writing from the Hanoi business lounge I cannot wait to share the experience the trip was very well planned, executed @ the most cost effective manner smile y was attentive to the details and always thought in the customer's interests it is the first time for the other family visiting

5 stars Hal M. 14 Dec 2015

We were interested in travelling throughout Vietnam and visiting Angkor Wat in Cambodia for a 30 day period in December and January 2015-16.Within 10 hours, we had the outline of an agenda. After reviewing it, he arranged all the flights, hotels, home stays, private drivers and private guides. It was an amazing experience, getting to know the local people and learning so much about the country and especially photographing the people and landscapes.I highly recommend this agency.

5 stars Isabel O. 12 Nov 2014

We highly recommend Smiley. The tour was perfect as we designed, yet flexible to visit additional sites. Smiley is very knowledgeable of every part of historical and local costumes.

Very friendly and Reliable and yes smily !

Isabel and group visiting from Florida , USA

5 stars Michelle L. 02 Nov 2014

Smiley is very knowledgable in the country's history and it's rich culture/traditions. He was great company, easy to talk to, very attentive and patient. Thank you Smiley for making my first trip to Hanoi all the more memorable - it was a great experience and I will be going back! The food tour was awesome too. I strongly recommend Smiley if you're after an experienced tour guide with great hospitality, and who cares about the top-notch quality of his customized tour services.

5 stars Roland D. 07 May 2014

Smiley is a great guide, caring, responsive, knowledgeable, nice, experienced, easy to be with, speaks very well English. We can recommend him very much. He knows a lot about the country, history, traditions and religion, rice farming (used to be a waterbuffalo boy), pottery... He organized a great customized tour for my family, including a homestay with locals in the Red River Delta and a boat tour to Cat Ba. We had a great time together. He showed us places other tourists would never see.

Tour Guide Comment: Hello Roland, It is always so precious for a tour guide to know that his performance was highly complimented and the custom-made holiday topped off a great time for you and your family. I had a wonderful time moving around with you, your wife and the kids. I wish that I will be on the road with you again for the future visits. Happy travel

5 stars Zachi F. 11 Feb 2014

We were a party of 3 male friends looking for adventures and fun and we spent 9 wonderful days with Smiley. We are very please we have chosen him to guide us. All went great and we really felt free of any worry and just enjoyed our time. I highly recommend Smiley and Custom Vietnam Travel.

Tour Guide Comment: Hi Zachi, Thank you very much for your kind words about me. I am so happy that you guys had a wonderful time in Vietnam and I really appreciated your trust and friendliness. I will look forward to your coming back for future visits. Best wishes,

5 stars marion H. 21 Jan 2014

5 stars Laurie T. 10 Jan 2014

I have just returned from Vietnam and I am delighted to say that I was very impressed with tour guide Smiley. His English is excellent, he was always punctual and very informative. Smiley spent two days with me touring Hanoi, I would not hesitate to recommend him if you need a tour guide in Vietnam. Thanks Smiley!

Tour Guide Comment: Dear Mr. Tilley, The two days were really interesting, weren't they? We had a lot of things to exchange while moving around the city of Hanoi. I love it. I will definitely make you fall in love with Vietnam when you come back. Thank you so much for your the review. Cheers!

5 stars Sandra S. 18 Dec 2013

Highly recommend this guide. The service was impeccable! The staff spoke excellent English, the vehicle provided for our transportation was spotless and came with a safe driver, the guides were personable, and well versed in the history and culture of the cities. The tours were customized to our particular interests and went off without a flaw. I highly recommend Smiley and Sonny of Custom Vietnam Tours!

Tour Guide Comment: Dear Mrs. Stitt, Thank you very much for spending your time to write the kind review and your trust to let me arrange the services and another guide for you. It was a pity that I could not be your tour guide on the days but it was delighted to know that you and the party had a wonderful time with my friend Sonny. Wish you and yours all the best!

5 stars Sheridan L. 02 Nov 2013

Smiley stands out among many excellent tour guides we have had around the world.We followed his suggestions:a day trip to the ancient village of Duong Lam and a day trip to Halong Bay. We asked for private tours and were delighted to experience the personal, private service both days. Smiley enthusiastically shared his knowledge of the history, culture, geography, some Buddhist legends, and his obvious love of Viet Nam. A delightful person -he-made our trip very special. We HIGHLY recommend him.

Tour Guide Comment: Dear Mrs. Sheridan, Nothing is more precious to a guide than reading the glowing review like yours! I was grateful to you both for your trust and giving me a chance to show you my beautiful country. I was so happy to see you leaving with big smiles from Vietnam. All the best,

5 stars JO A. O. 28 Sep 2013

Smiley lived up to his name. He was very accommodating, fun & extremely knowledgeable. He planned wonderful experiences & gave us an insider's view of life in Hanoi. Our excursion to Duong Lam Ancient Village was outstanding as was our lunch with a local family. We got an authentic look into life in that village which has existed for hundreds of years. Also, our excursion to the Old Quarter was very insightful & informative. I would highly recommend Smiley to enhance your tour experience.

Tour Guide Comment: Dear Ms Jo Anne, Such a beautiful review! Thank you very much for that and it is highly appreciated. I am so happy to know that your visit to Hanoi and the surroundings topped off a pleasant time for you and your partners. I hope that you can find yourselves in Vietnam again as it has so much more to offer. Best regards,

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