Phoenix Fan Xian Tour Guide Private tour guide in Xian, Chengdu, Luoyang - China

Phoenix Fan Xian Tour Guide

Guide profile:

Hi, this is Phoenix, a professional tour guide and operator in Xi'an. After working for some big travel agents and helping them enhance their reputation for 3 years, I started to work as independent guide since 2011. I love what I'm doing and it's you who bring joy to my work and life. With 8 years' experience in the tourism industry, I'm able to provide you with a comfortable, affordable, enjoyable and memorable tour in Xi’an. Your vacation is my devotion, and your smile is my reward. I'm looking forward to enjoying the tour with you.

Recent reviews of this tour guide:

5 stars Billy G.

Pheonix is highly reliable and dependable. I have frequented China on many occasions, and wld rate her service amongst the best. I will be calling on her service when visiting again. I highly recommend her.

Tour guide services/sample itinerary:

Tour A: One Day Xi'an Highlight Tour

- Terracotta Warriors and Horses Museum

- Banpo Museum

- Huaqing Hot Springs

Tour B: One Day Xian City Tour

- Xi'an Ancient City Wall

- Big Wild Goose Pagoda

- Bell & Drum Tower

- Great Mosque

- Muslim Quarter

Tour C: One Day Mt. Huashan Hiking Tour

- Mt. Huashan

Tour D: Half Day Farmer's Family Visit Tour

- Drive to Huxian County to visit local farmer artist's family, and experience country life of China.

Tour E: One Day Historic Exploration Tour to Qianling Mausoleum

- Qianling Mausoleum

- Famen Temple

Tour F: One Day Yellow River Hukou Waterfall Tour

- Drive 5 hours each way to see the massive Yellow River Waterfall at Hukou

Transportation by tour guide:

Yes, transportation can be arranged upon request.

Private sightseeing & group tours offered by this guide:

One Day Xi'an Highlight Tour Price Per Group 50.00 USD

Tour guide interests:

Xian sightseeing tours

Xian city tours personalized

Xian travel tours for your needs

Xian tour guide general services

Reviews of this tour – by clients who booked!

5 stars Billy G. 16 Aug 2018

Pheonix is highly reliable and dependable. I have frequented China on many occasions, and wld rate her service amongst the best. I will be calling on her service when visiting again. I highly recommend her.

Tour Guide Comment: Thanks Billy. Please do not hesitate to contact me for your future travel plan.

5 stars Royi S. 13 Mar 2018

Phoenix is a fantastic guide. She speaks excellent English. She planned our day carefully and made extensive explanations at each location. The car that was arranged by her was clean and spacious. Choose her!

5 stars James M. 02 Dec 2017

We would highly recommend Phoenix, Excellent tour guide. Perfect!!

5 stars Andrew P. 12 Nov 2017

Very knowledgable and accomodating! Phoenix made our tour of Xi'an very enjoyable, and provided us with historical context to the sites we visited (Terracotta soldiers, Wild Goose pagoda, Xi'an Wall, Banpo museum). Would certainly recommend to family and friends!

5 stars Philip M. 14 Oct 2017

Phoenix Fan was fantastic! Everything you would want in a tour guide. She was friendly, knowledgable, informative, interesting and very, very nice. And her driver was great too!! I would highly recommend her!

5 stars Tony M. 11 Oct 2017

Great Job Phoenix !! A very pleasant day, well organised and full of interesting information. The best guide we had on our trip to China. Highly Recommended.

5 stars Peter S. 06 Oct 2017

I would recommend Phoenix to anybody. Phoenix showed us around Xi'an for one day and was a delight. Her relaxed but knowledgeable aura was a pleasure to be around. She is totally organised and helpful and has a wealth of knowledge. We felt that we enjoyed the day much more because she was with us. Phoenix also told her historical information in such a way that we actually remember it here, back in Australia.

Phoenix even bought a cake for us - because it was our wedding anniversary.

5 stars Matt W. 31 Aug 2017

We just got back from our trip which included a one-day Xi'an tour with Phoenix, and we have to say that she is fantastic. Our group of five had people ages 3 to 63, and she was perfect for everyone. Phoenix is not just reading a script. She's articulate and highly educated about all things Xi'an. Her passion for Xi'an and showing it to visitors really shows. She made us wish we had spent more time in Xi'an! Her English is excellent. We had a great time and highly recommend Phoenix!

5 stars Corrado G. L. B. 26 Aug 2017

I have spent three fantastic days in Xi'an under the expert guide of Phoenix. She was very attentive in the organization of all the visits. Owing to variable weather conditions, we had to change several times our plans and she was very efficient in the formulation of a new scheduling. Even more important, her pleasantness and smile constantly accompanied the tour. Thank you Phoenix.

5 stars ari F. 22 Aug 2017

Phoenix is a professional! From booking to the final drop off back at the hotel, she was quick to return emails, and laid out an itinerary that was amazing. Her English was on par with my own and depth and breadth of knowledge of history, geography, current events and cultural information is astounding. We are big foodies, and she new exactly where to steer is for some great food too! She uses the same driver for all her tours, he is safe careful and the van is beautiful maintained. 6starservice

5 stars Romit D. 25 Jul 2017

Phoenix was very knowledgeable and spoke fluent English - to a level where it was possible to have far more than basic conversation. We really enjoyed our tour of the Terracotta warriors with her!

5 stars William T. 06 Jul 2017

Im from Missouri, and Phoenix handled this ole hillbilly with no problem!! Id hire this lady again in a minute! She will take care of ALL matters, you need laundry done, ask Phoenix, you need to learn how to take the subway, she will teach you, you want a ride from the airport, she will set it up!! If you are looking for a complete guide, funny, very knowledgeable, and just downright hospitable, you know whats coming.......call Phoenix!! Thank you for one of the best trips of my life! Mark

5 stars Tami C. 25 Jun 2017

Phoenix was FANTASTIC. Her English is SUPERB (and was such a relief after our last guide, not from Viator). She has excellent taste in food and recommended a great restaurant for our first meal. Her flexibility and good suggestions (for when kids were tired or disinterested) made it easy to have a good time. She always found food we liked, interesting markets to visit (paper and art), and helped us navigate the train station. Phoenix was our top guide for our tour to China! Highly recommended!!

5 stars Christopher M. 08 Jun 2017

This was a terrific tour. I was only in Xi'an for one day, and she made it possible to see everything that I was interested in. She is very friendly, and I learned a great deal about the history. Her recommendations for food were great, perhaps some of the best I had in China. Furthermore, her English is terrific. I highly recommend hiring Phoenix for a tour in Xi'an.

5 stars ian M. 22 May 2017

We would strongly recommend using Phoenix as a tour guide to anyone touring Xi an. She has excellent knowledge of all sites and was happy to change our itinerary when asked.Phoenix was very thoughtful and had even chosen a driver for his safe driving style. It was a very enjoyable experience.

5 stars Diana B. 13 May 2017

We can't say enough about how wonderful Phoenix is as a tour guide for Xi'an! Very knowledgable, fun, flexible, understanding and sweet. We had some issues with rain but it didn't stop us, we kept moving and rearranged our days and it worked out great. She was so understanding as I had a hard time making a decision on purchasing/shipping a warrior home... what patience! She also took us hiking on Mt. Huashan, its a 2 hr drive but soooo worth it! Lots of stairs but fantastic views!

5 stars Jason S. 29 Apr 2017

Our tour with Phoenix was AMAZING! She planned out a very flexible tour and was extremely accommodating to our individual needs. The driver and his vehicle was very comfortable and we were thankful for the AC. Her choice for a lunch stop was superb! When we wanted a bit of extra time to explore or take pictures she did not rush us to get to the next point. I would highly recommend Phoenix for your tour guide needs in Xi'an. You will not be disappointed!

5 stars Hugh M. 20 Apr 2017

Phoenix is a superb guide. We spent a great day visiting Xian with her. She is very knowledgeable and did a great job looking after us throughout the day

5 stars Alex C. 16 Apr 2017

Phoenix was simply fantastic from beginning to end! She was very timely on her email responses when we were getting acquainted; all the way to picking us up at the airport after a delayed flight thru our 3-day tour of Xian and its wonderful sights! We had a 2 1/2 year old with us and Phoenix felt like part of the family as we toured Xian. Will definitely and highly recommend her to anyone seeking to have a reliable, dependable and honest private tour guide! - Alex C.

5 stars Steve N. 13 Mar 2017

Phoenix is a superb guide. Very personable, professional and knowledgeable. Speaks excellent English. Met or exceeded every expectation my wife and I had. Provided door to door service, a thorough itinerary and moved at the pace we wanted. Couldn't be more pleased with Phoenix and highly recommend her. She is a credit to her city and her profession.

5 stars Roger C. 07 Mar 2017

Phoenix is a great guide who is very knowledgeable on the history of the Terracotta Warriors and Xi'an. She was very helpful and treated us like family. She took care of every thing from picking us up at the airport, taking us to a great local restaurant, and even insuring we got onto our return flight without any problems. Most important Phoenix is a very lovely person to be with. You can't go wrong with Phoenix.

5 stars stephen M. 01 Feb 2017

Phoenix is outstanding! Professional, flexible, knowledgeable and a great sense of humor. She quickly understood our personalities and interests, and brilliantly guided us through the day, allowing us a very personalized visit to Xi'an. She is thinking all the time about how to maximize the experience for you

Phoenix really adds value to your tour of Xi'an, and you would be made not to hire her!

5 stars JOSEPH K. 24 Dec 2016

Phoenix was a delight for our one day tour with driver of the Terracotta Army site and the Banpo Neolithic site. Phoenix was very knowledgeable and pleasant, adding much to our enjoyment of the two sites. She personally escorted us to the Tang Dynasty dinner show and then back to our hotel. We highly recommend her.

5 stars Evelyn W. 20 Dec 2016

Phoenix was incredible! She was diligent and resourceful from the start - tracking us down despite our canceled flight from Beijing and subsequent booking on a different airline much to my relief! Our family (3 kids in their early 20's) enjoyed all the sights in Xian with Phoenix. She was a wealth of knowledge with the Terracotta Soldiers, The Great Mosque and the Muslim Quarter. She had some awesome recommendations for authentic regional foods which really enhanced our trip! She was great!

5 stars Mark B. 22 Nov 2016

Phoenix is awesome!! We had a great time with her. It was like going around with a good friend, not a tour guide. She was extremely accommodating. Communication with her before we got there was wonderful. We gave her a list of things we wanted to know but in the end we made some changes and it didn't bother her at all. The driver she used was terrific. It was a snowy day and he was an incredibly safe driver. I want her to be our guide everywhere in China. Don't hesitate to hire her.

5 stars Joanne V. D. V. 12 Nov 2016

Phoenix was excellent, from the time we confirmed the tour, she was in contact confirming we had transport to our hotels and even giving us the hotel name in Chinese to assist when organizing a taxi. Her english and knowledge was exceptional and she was extremely helpful when putting the tour together in order to facilitate and maximize the time we had in Xian.

I highly recommend Phoenix as it is money well spent when learning about all the history in Xian.

5 stars Russell D. 10 Nov 2016

Fan was truly a great tour guide. She has a wealth of experience and knowledge in regards to the overall Xi'an adventure. She is extremely accommodating and ensured we were promptly picked up and returned to the airport in a timely manner.

5 stars Rita B. 18 Oct 2016

My family had a great tour with Phoenix the other day. Her English is excellent as is her knowledge of the sites we visited. She was flexible and accommodating to our group of 6. We would certainly have Phoenix guide us again if we revisit Xian in the future.

Thank you Phoenix.

Rita B.

5 stars Jazeline B. 16 Oct 2016

Phoenix is an excellent guide. We went to the Terracotta army, Big Goose Pagoda and Muslim Street. The next day we were on Mt Huashan.

Her English is very fluent and she is so friendly and accommodating.

I don't normally do reviews but I won't hesitate to book her again.

Thank you for making our stay so enjoyable.

5 stars Ferry T. 20 Sep 2016

Phoenix you were really great. We highly recommend this guide, she will take very good care of you. Agnes and Ferry

5 stars Don M. 06 Sep 2016

We really enjoyed our 2 days with Phoenix in Xi'an. She has good English skills, she was flexible with plans and very knowledgeable about the city, the history and places to eat out. Mr Liu our driver was also great

5 stars Graeme R. 05 Sep 2016

I arranged a trip to the Terracotta Warriors and Banpo with Phoenix. She was an excellent guide - friendly, knowledgeable and genuinely interested in the things she was talking about. I learned a lot of Chinese history! She also spoke flawless English and was easy to chat with as we toured. It is very clear that she enjoys what she does! I will certainly arrange time with Phoenix again when I return to Xi'an and wish there was a guide as good as is everywhere I travel to!

5 stars Efrat M. 01 Sep 2016

Phoenix is an excelent guide. knowlegable. She guided us on everything from the day we have contacted her, gave us tips when we were on the ground in Xian.

We will difinetly recomend to our friends.

5 stars Bhaskar A. 31 Aug 2016

Visited Xian with Phoenix as our guide on 31 st august.An excellant experience made all the more memorable by enthusiastic explanation in flawless english, helping us to make the most of our limited time in Xian.Will wholeheartedly recommend Phoenix!

5 stars Jason M. 12 Aug 2016

Our trip to Xi’an was perfect, from pickup to drop off at the airport we completely enjoyed it. Phoenix was very knowledgeable in all the areas we visited, making our trip very memorable and a true history lesson. She certainly takes care of you, is very flexible but well planned and caters to your needs. We would absolutely recommend her to anyone and rate her 5 stars!

Thank you!

Jason

5 stars Livia L. 10 Aug 2016

I travel a lot and have enough experience to tell that the service Phoenix provides is outstanding. After the first emails, her professional attitude was clear. I am quite demanding traveller, but she was always a step ahead. Her knowledge of English and history is excellent. She helped even with booking the train tickets, shows, entering to the museum without a queue, and with solving some shopping hassle. And always very friendly! I can warmly recommend her as your guide! Thanks a lot Phoenix!

5 stars Cheryl B. 07 Jul 2016

Phoenix was a perfect tour guide. Couldn't have been better! She was so knowledgable, energetic, interesting, and fun; and she was a good soul. She made Xi'an and the Terracotta Warriors and Horses come to life. It was special to experience these wonders through her eyes. She made sure that we saw all the highlights, and took very good care of us. We felt very fortunate to have found Phoenix through Viator. We were sad to say goodbye and know we will keep in touch with our new friend in China!

5 stars Judith R. 26 Jun 2016

Phoenix was a fantastic guide. She was very knowledgeable and made our very long day interesting. We would highly recommend her. We would definitely use her services again. We give her 5 stars.

J & G Ryan

5 stars faith M. 23 Jun 2016

She showed up on the date we arranged to meet with a driver in a minivan She took care of all the details for the day, including purchasing tickets, which I just had to pay her at the end of the day. Her experience is invaluable and we could not have done it without her. Her command of English is alsoexcellent.

I also have to commend her driver as he was always very safe, not speeding, and without tailgating and zigzagging through traffic, which is what all taxi drivers seem to do in China.

5 stars Mita C. 13 Jun 2016

Knowledgeable, professional and very considerate. communicates well in english

5 stars James Y. 05 Jun 2016

We went on a two days tour with Phoenix. We visited Big Wild Goose Pagoda, City Wall, Muslim Quarter, Bell/Drum Tower Square, Great Mosque, Banpo Neolithic Ruins, Huaqing Hot Springs, Terracotta Warriors, and Tang Dynasty Music & Dance Dumpling Dinner Show. We did all that but in an unrushed and highly informative way. Phoenix was FANTASTIC! Her English and knowledge of history was excellent. She loves her job and it shows! We loved every minute of this tour. We will definitely recommend her

5 stars Jillian F. 03 Jun 2016

Phoenix was an excellent tour guide. She was articulate, smart and knowledgeable. We loved her adaptability, her friendliness and her willingness to go at our pace.

She really is an excellent tour guide, the best tour guide we used during our China trip. We would recommend her wholeheartedly and wished we could have taken her on the rest of our trip as our guide.

5 stars Christina R. 07 May 2016

Phoenix, thank you so much for this great day!

Tour Guide Comment: Thank you Christina!

5 stars Maaike V. M. 01 May 2016

Phoenix has been an excellent guide, she is friendly, helpful and very knowledgeable. We are a family of five and truly enjoyed the companionship and expertise she had of all the sites we visited. Transportation was excellent also the pick-up and drop off service. We definitely recommend Phoenix as your guide in Xian!

5 stars Robin W. 28 Apr 2016

Phoenix speaks exceptionally good English. She is knowledgeable on the history and tourists sites of the Xian area. On a two day tour we were shown the Han Yangling museum, the Terracotta warriors (amazing) , the Muslim Quarter and did a cycle rid on the city walls of Xian (worth doing and easy for even inexperienced cyclists). Pheonix knew where to go, the best places to see the sites, where to eat and drink and how to avoid the queues. We would highly recommend her services to any visitor.

5 stars Erin B. 24 Apr 2016

Phoenix was a great guide. We spent one day with her in Xi'an and went to Terracota Warriors, Banpo Village and toured the City wall. Phoenix is exceptionally knowledgeable and professional. Also, she is very responsive and helped us out via text on other days as well. I would not hesitate to book with her again!

5 stars Lisa W. 21 Apr 2016

We booked Phoenix for the day in Xi'an, she picked us up from the airport and took us to the Pagoda and Terracotta Warriors and then dropped us back to the airport. We had a wonderful time with Phoenix her knowledge on everything was outstanding and her English is excellent. We would highly recommend her to everyone you will not be disappointed.

5 stars Chan C. K. 20 Apr 2016

Phoenix is very prompt in her reply, usually within a day. She is also very generous with her suggestions. I have only booked her for the terracotta warrior tour but she gave me plenty of useful ideas for the rest of my days in Xian. For the terracotta tour, she was punctual, knowledgeable and professional. Her spoken English is excellence. A truly interesting and enriching tour.

5 stars Cecilia A. D. 19 Apr 2016

One of the best tour guides we had in our travel at China. She is fantastic! awesome service, efficient, good knowledge about history, we forget our video camera in the van, and she sent it to our hotel in Shanghai, excellent communication and most important honest, i'm so thankful of her attentions...always caring and responsive, i higly recommended, as she and Carol made a great job! and believe me we had several tour guides during all our trip in China... thank you very much!!!!

5 stars yaron N. 17 Apr 2016

great !!

5 stars Gregory W. 15 Apr 2016

Phoenix is a great guide she organised everything as promised and changed our schedule on the fly to accommodate our wishes. She took extra time to show us aroud e.g. the Muslim quarter while the rain was pouring down and was very knowledgeable.

5 stars Lewis M. 09 Apr 2016

I have been to many places in the world and by far Phoenix was the best tour guide I have ever worked with. Just a little while in to the tour she makes you feel like family! She speaks great English and is very well versed in all of the history and historical sites. Our friend recomended her and now we recommend her!!!

5 stars Cass S. 03 Apr 2016

Phoenix is very professiona. She gave us many thoughtful ideas before the trip, did a lots of preparation work and arrange each attractions and meal very well according to our reference. With her, we enjoyed our hassle free trip in Xi'An. Highly recommend her.

5 stars Susanne B. 24 Mar 2016

We had a very good day in Xi'an with Phoenix. The contact to her via Viator was very convenient from the first time on. She answered promptly, detailed, suitable to our needs. Phoenix is very reliable and the day trip with her was very interesting, informative and fun for us. Her English and her knowledge are very good and she is a very nice, friendly and interested person. We can definitely recommend her. Choose Phoenix and you will have a very good convenient time.

Susanne & family, Wolfsbur

5 stars Maryam S. S. 17 Mar 2016

We not from english spoken country but she could still understand us well.. Have very wide knowledge and very friendly.... She also respond to me while making the arrangement....

5 stars Eli G. 04 Mar 2016

Phoenix was wonderful. She helped also with other things we need. Her English is very good. She is very knowledgeable and very friendly.we would recommend her to other tourists

5 stars Monna S. 01 Mar 2016

Phoenix was awesome. She assist us in anyway that she can, beyond just a tour guide. My husband hurt his feet probably from our prior tour to the great wall. I let Phoenix know before we start the tour, she helped us bought a medicine at pharmacy. She is also very considerate towards our request of halal food for lunch. She even join us for lunch at the muslim restaurant. I wish you good luck Phoenix and will definitely recommend you to everybody I know who'll visit Xi'an.

5 stars zarinah A. A. H. 20 Jan 2016

I am very grateful to have Ms Phoenix as our tour guide. I visited Xian with my family of 11 person. Phoenix is super super SUPERB! Initially I write in to few guides but the main reason I hired her because she is very prompt and fast responding to my queries. She is friendly, cheerful, helpful and always ensure that we feel comfortable during our visit. Infact, she has also arrange a halal dinner for our family since we arrived at midnight and the restaurant already closed. Highly recommended

Tour Guide Comment: Thanks Anim. Your big family was fun to be with. Please forward my greetings to every family member and remember me to the little girl. She was so sweet. :D

5 stars Chris W. 06 Jan 2016

Phoenix is a very reliable guide, prompt and accurate in her communications during the booking clear and entertaining during the tour.

I would highly recommend her to anyone wishing to be guided in China. Her knowledge of history goes beyond the text books & puts a human element into the factual narrative. A very enjoyable day, especially the "Chinese Burger" at lunch and the single wide & long unpronounceable (56 character stroke) Noodle for dinner. I definite must on the day.

Chris

5 stars David B. 06 Dec 2015

Phoenix was amazing. A true professional. She was fun, friendly, and very knowledgeable. She arranged trains, tours, and shows for us, and was our personal guide in Xi'an. She helped us look after our two small children, ages 6 and 7. She gave us great recommendations. She was always on time. She even bought us the best lunch we had in China. She really knows her stuff. She had answers to all of my questions, and I am very curious. A true pleasure to be around. I highly recommend her.

5 stars MARK S. 27 Nov 2015

Phoenix is a excellent tour guide. She tailored the tour to ensure that our visit was in line with what we wanted to experience in Xi'an.

Her knowledge and personality ensured that we had a wonderful experience.

Highly recommended!

5 stars RAHUL K. 12 Oct 2015

Myself & my wife had the pleasure of being guided around sight seeing attractions in Xian on 13th & 14th Oct 15. Both of us being high age group persons, Phoenix & Liu, the Driver took exceptional effort to ensure that we are shown around every attraction with care & comfort. Phoenix is very well versed in english & has great knowledge of the attractions. She is very punctual & courteous. I wish her all success in life.

5 stars Jamieson C. 10 Oct 2015

Phoenix met us on time at Xi'an airport. The information she provided included the history of China in that part of the country and brought us up to current day. That education took quite a bit of discussion and was very interesting. The amount of detail she has acquired over the years about Terracotta soldiers is quite amazing. We highly recommend Phoenix for her English speaking ability as well as her knowledge of the area.

Tour Guide Comment: Thank you Jamieson. It was pleasant and fun to be with you guys.

5 stars Denise H. 05 Oct 2015

Phoenix was a great tour guide who had in depth knowledge of Xian. Her English was excellent and she had a lovely and engaging personality.

We would highly recommend her.

Henderson Family

Tour Guide Comment: Thank you Denise. Hope you enjoyed you stay in Xi'an.

5 stars Agnieszka L. 21 Sep 2015

Highly responsive and well organized - helped me a lot, even out of the scheduled tour. Highly recommended.

Tour Guide Comment: Thanks Agnieszka. Hope you enjoyed your stay in Xian and welcome back!

5 stars keren P. 17 Sep 2015

In the course of my 2 day tour, I had a very positive and fun tour experience with Phoenix. Her English is excellent, She was very knowledgeable in explaining the sites we visited and was a pleasant travel companion as well. The restaurants she picked out were great. She took care of organizing the private driver & vehicle and was very organized through the day. She was very helpful, she went out of the way to help us beyond her job as a guide. I highly recommend Phoenix. Fabulous tour guide!

Tour Guide Comment: Thank you Keren. I enjoyed being with your family.

5 stars Erin S. 07 Aug 2015

Phoenix was wonderful! We had to change our tour last minute and she was so accommodating. We loved all of our visits and activities and could not recommend her more highly.

Tour Guide Comment: Thank you Erin. Hope you enjoyed making dumplings.

5 stars U K. T. 04 Aug 2015

Phoenix was an excellent guide, one of the best rather, she was very prompt, ready with answers on tour matters, and had adequate knowledge as a guide to satisfy our thirst to know. Her English was the best so far. She was very helpful, she went out of the way to help us beyond her perimeters of a guide.

Tour Guide Comment: Thank you Thein for the lecture on Buddhism and sweet presents for my daughter. Please contact me when you come back.

5 stars David M. 17 Jul 2015

Phoenix is a great tour guide. She took me on a day tour through key sites near Xi'an - Banpo, Terracotta Warriors and the Huaqing pools & hot springs. She has excellent english language skills and is very knowledgeable about the sites we visited. Phoenix coordinated very well via email & WeChat in advance of the tour day, took care of organizing the private driver & vehicle and was very organized through the day. I highly recommend Phoenix.

Tour Guide Comment: Thank you David. Please let me know when you come back.

5 stars Matthew L. 15 Jul 2015

Phoenix impressed us even before we met her - she was easy to communicate with over email thanks to her swift responses, her excellent English, and her general helpfulness with other matters like the booking of train tickets. We appreciated how well she took care of us in Xi'an and how tactful, pleasant and considerate she was. We're glad we had her as our guide - we learnt a fair bit about Xi'an, and enjoyed ourselves very much!

Tour Guide Comment: Thank you Matthew. Hope everything at your end goes well and wish you a promising future.

5 stars Leo R. 17 Jun 2015

Phoenix guided me on a compressed schedule through Xi'an visiting the Shaanxi Museum and the Terracotta army. She was very well informed (I had checked out a few things and she mentioned them all), knew her way around and was very flexible and very nice. When I go back to Xi'an some other time with my wife, I will definitely hire her again as she brings a lot of added value. Her English is excellent.

Tour Guide Comment: Thank you Leo. Looking forward to seeing you and your wife next time.

5 stars Bela R. 18 May 2015

Phoenix helped me to arrange a 2-day tour in Xi'an for our visitors from Sweden (family with 3 children).

They had a wonderful trip and had only good things to say about her.

I will for sure use Phoenix again for future trips to Xi'an both for my family and for visiting friends.

Tour Guide Comment: Thank you Bela. Nice to know all the friends from Sweden.

5 stars MARIA A. 16 May 2015

Thanks Phoenix, to be love !

Tour Guide Comment: Thank you Maria!

5 stars MARIA A. 16 May 2015

Phoenix has arranged for me 2 tours in period 16-17.05.2015 to visit the Terracotta Warriors in Xian and Mt. Huashan.

The organization was good, as well as transport services, tasty food.

I was greeted with warmth and kindness.

I enjoyed with other travelers greatness and beauty of these places.

I recommend sincerely to guide in Xian.

It is attentive to details, friendly, concerned for passenger comfort and safety, provides useful information to know and understand the attractions visited.

Tour Guide Comment: Thank you Maria. Good luck to you adventruous girl.

5 stars Maciej D. 05 May 2015

My parents just get back from Xi'an! They are astonished about guidance and how nice it was to spend time in Xi'an with Phoenix. She has not only organized trip to terracota warriors, but also picked my parents up from Airport one day and dropped them off back at the airport next day. Everything smooth and in nice atmosphere. I recommend Phoenix to everyone expectecting best memories from Xi'an!!!

Tour Guide Comment: Thank you Maceij. Please contact me when you and your girl friend visit Xian.

5 stars Dale H. 22 Apr 2015

Phoenix was a great guide. She organised airport transfers, the driver was very courteous and on time. Phoenix also organised a tour of the terracotta warriors for us. Phoenix was unavailable on the day so she sent Caroline who was wonderful and very knowledgeable.

Highly recommended.

Tour Guide Comment: Thank you Dale. Glad you enjoyed your trip in Xian.

5 stars Katerina S. 09 Apr 2015

We have just returned from our 3-day trip to Xian. We were a group of 4 adults and 4 kids aged 3,4,5,6. Phoenix prepared an itinerary that was fun for both adults and the kids.

Phoenix speaks very good English and has a profound knowledge about all the sights and history. She has been VERY helpful, even helped us with the kids and made sure everything was solved smoothly and quickly (she even managed that a restaurant opened 30 mins earlier because of us).

I highly reccommend her.

Tour Guide Comment: Thank you Katerina. I really enjoyed being with both family and the cute kids.

5 stars Dhyani P. S. 14 Mar 2015

Phoenix is my guide for my 1 day trip to HuaShan. She is really knowledgeable, her English is very good, and she's really helpful. She even took me to the train station for my train to Beijing though she really didn't have to. I would definitely recommend her to anyone visiting Xian. Thanks Phoenix!

Tour Guide Comment: Thank you Dhyani. I enjoyed hicking with you very much. Next time let's challange the Plank Walk!

5 stars Rene W. 28 Jan 2015

travel a lot with different tourguides, but Phoenix get to the top of my list, (about flexibel iternary, flexibel during tour, knowledge about what we visit, fill up small time slots, listen what you wanted, and know good restaurants, She gave me a feeling that i have see every thing in xian, and gave me a feeling of home, My personal experience , she is a expert, if you like, you can contact me personal,

Tour Guide Comment: Thanks Rene. I also enjoyed travelling with you. Walking and cycling can be fun!

5 stars saari M. T. 24 Jan 2015

We thoroughly enjoyed the tour with Phoenix. She spoke excellent English and was really knowledgable about the history, giving specific explanations to each place we visited. The car she arranged for us was clean and comfortable, and the driver was polite and always drove cautiously. We will definitely recommend Phoenix to anybody who wants to visit Xian.

Tour Guide Comment: Thanks Sarri. I'm glad that you enjoyed your stay here in Xian.and it was my pleasure to have shown you around.

4 stars Amy A. 15 Oct 2016

I like the tour with Phoenix because she was resourceful. The tour was comfortable and the driver is safe (with additional points for a clean car). However, it could be improved with more information and background on the places we visited or the places we passed by. Overall, I would recommend signing up with Phoenix as your tour guide in Xi'An.

4 stars Anna A. 24 Oct 2015

Phoenix was very pleasant and her English is very good. We were pleased with her as a tour guide. The only problem we had was that she was almost an hour late picking us up at the airport. We had cell service in China but for travelers without internet connection it would have been a major issue not knowing. We did everything we wanted to do, but were a bit rushed at the end because of the hour we lost.

Tour Guide Comment: Sorry again for the inconvenience. We were stuck in the traffic for more than one hour because of the rain and the unpredictable car accident. Hope you still enjoyed the visit to Terracotta Warriors, City Wall as well as the Chinese burger.

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