Mike & Team Private tour guide in Hanoi, Ho Chi Minh City, Hoi An - Vietnam

Mike & Team

Guide profile:

Hello my dear friends,

We are Mike and Team from beautiful Vietnam.

It would be our great pleasure to welcome and serve you, our international friends in our Vietnam which many people call to be the land of Wonders. We are very proud to be a part of it.

We have a professional and highly qualified team and we are offering tour packages all over Vietnam (Hanoi, Ho Chi Minh, Hue, Da Nang), accommodation, transportation as well as business assistance (translation, interpretation, market research).

Why me and my awesome team?

1. Experienced & Well-trained

I have been a tour guide for more than 08 years now and did more than 1,500 tours so far with tourists from all over the world. Therefore, I am confident to handle perfectly every single situation which might occur during the tour, to ensure to bring my customers the best experience and the most enjoyable time in Vietnam.

2. An Expert

I have been a Training Leader for a voluntary Tour Guide Club for 05 years to help young and inexperienced guides improve their knowledge as well as guiding skills. It is always my excitement to learn and to share with others so that we all can improve and achieve the better. It would be also my great honour to share with you all about our love as well as our pride in our long history and beauty of our country from North to South.

3. Wide Range of Knowledge

Before I pursued my career in tourism, I had worked for Sustainable Rural Development - an NGO which helps rural areas in Vietnam to improve their life with many sponsored programs. After that, I started working for an Education Group in Singapore for more than 03 years, which afforded me the chances to work in an active and professional international working environment where I met and worked with many talented colleagues from different countries. I then worked for Viettel Group - a leading Telecom Group in Vietnam before officially starting my career in tourism. My previous jobs were valuable and precious experience for me to adapt well with the fast-changing world where the competition becomes increasingly severe.

4. Great Passion

I myself find the career as a tour guide the most interesting thing to pursue. It has been bringing me the wonderful chances to meet and communicate with lots of people from every corner of the world so that I get to know fundamental differences among countries, in order to get along well with each type of people from certain culture and tradition. Indeed, I am learning and growing everyday with new friends from different cultures. And with me, you always feel welcome, secured and relaxed!

5. Excellent English and Chinese Proficiency

I won the 3rd Prize in the biggest English Debating Contest in Hanoi in 2008 in which I must compete with nearly 1,000 candidates before having participated in the final round and won the 3rd Prize.

Moreover, I have been an English teacher for 05 years now. I help my students to improve both their grammar background and sharpen their communication skills. Therefore, I have no any difficulties in communicating or expressing my ideas in English with others.

6. Awesome Team

We have an amazing team of young, professional and highly qualified members who all graduated from top Universities in Vietnam (Foreign Trade University, National Economics University, ect.) and have long experience in tourism. We offer excellent services and you are guaranteed to receive the immediate support from us.

We are not only fluent in English but Chinese and French as well with Tour Guide License issued by Vietnam Ministry of Sports, Culture and Tourism.

7. Great Photos

I have my own professional Camera Nikon D9000 and am good at taking photos. You will have great photos to capture all fabulous moments during your trip. And it is totally free for all my valued customers!

Once again, warmly welcome you to explore our amazing country. I am happy to give you lots of recommendations and advice on what to do, what to eat, where and what to buy and a lot more. Just tell me what you need, I will tailor everything for you.

I am looking forward to meeting and showing you around our Wonders.

Cheers,

Mike and Team

Recent reviews of this tour guide:

5 stars Metta S.

Tour guide services/sample itinerary:

I offer below services all over Vietnam:

1. Tour packages in Hanoi, Da Nang, Hue, Ho Chi Minh City (City Tour, Walking Tour, Boat Tour, Bike Tour, Foodie Tour, Cultural Tour, ect.)

2. Transportation to Places of Interest as required, Airport Transfer

3. Accommodation of 03-star to 05-star hotels

4. Business Assistance (Translation, Interpretation, Market Research, Working with Supplier/Seller for those who wish to set up business in Vietnam, ect.)

Just tell me your taste, I will tailor your tour matching it! I will be your friendly guide, your trip advisor, your interpreter and your great friend.

Transportation by tour guide:

Yes, transportation can be arranged upon request. I have some of my own cars that are always available for your trip.

Private sightseeing & group tours offered by this guide:

Cu Chi Tunnel Price Per Person 30.00 USD
Cu Lao Cham Island Price Per Person 40.00 USD
Dinner Cruise on Saigon River Price Per Person 35.00 USD
Discover Hanoi by Motorbike/Automobile at night Price Per Group 45.00 USD
Ha Long Bay 1 day Price Per Person 40.00 USD
Ha Long Bay 2D1N with Vietbeauty Cruise Price Per Person 70.00 USD
Ha Long bay, 2 days 1 night in Cat Ba Island Price Per Group 90.00 USD
Ha Long bay, 2 Days 1 Night with Paloma Cruise Price Per Group 140.00 USD
Hanoi - Trang An Ecotourism- Bai Dinh Pagoda Price Per Group 35.00 USD
Hanoi City - Bat Trang Ceramic Village Price Per Group 35.00 USD
Hanoi City Tour Price Per Group 40.00 USD
Hanoi Motorbike Tour Price Per Group 35.00 USD
Hanoi Walking or Foodie or Foot on Foot Tours Price Per Person 30.00 USD
Ho Chi Minh City Tour Price Per Person 40.00 USD
Hue City Tour Price Per Person 40.00 USD
Marble Mountain & Bana Hill Price Per Person 40.00 USD
Mekong Delta Tour Price Per Person 40.00 USD
My Son Holly Land - Hoi An Ancient Town Price Per Person 40.00 USD
Perfume Pagoda Tour - 1 day trip Price Per Group 40.00 USD
Sapa by bus 2 days 1 night Price Per Person 70.00 USD
Tours for Cruise Ship Guests - Phu My/HCMC Port Price Per Group 50.00 USD

Tour guide interests:

Hanoi sightseeing tours

Hanoi city tours personalized

Hanoi travel tours for your needs

Hanoi tour guide general services

Reviews of this tour – by clients who booked!

5 stars Metta S. 02 Feb 2017

5 stars Sonia K. 10 Jan 2017

As a solo lady traveller Mike n team were extremely great.very fluent in English ..flexible n nice.n safe to be with...was a perfect holiday with a perfect guide.very professional .thnx for showing me beautiful Vietnam through your eyes.will certainly visit again n recommend you to all my fellow travellers n friends..wish you all the best and keep up the good job..love Vietnam and the people...thank you Mike n team👍👍👍

5 stars Paul K. 03 Jan 2017

N/A

Tour Guide Comment: Thank you so much for your high rating, which makes us trust that you are satisfied with our provided services. We hope to have another chance to bring you excellent services.

5 stars Tom V. 24 Dec 2016

Very professional ; Would definitely recommend Mike

Tour Guide Comment: The entire team are delighted to get such glowing review, which motivates us to do our best to bring high standard services to our dear clients. Thank you for your excellent feedback and hope to welcome you back Vietnam.

5 stars Mary H. 03 Dec 2016

We had an enjoyable tour both in Ho Chi Minh city and Halong Bay, The guides were knowledgeable ,friendly and speak english well.

Tour Guide Comment: Thank you so much for your glowing review to your trip in Halong and Ho Chi Minh as well as your satisfaction to our team members. Hopefully, the travels bring you back Vietnam soon and we have another chance to meet your expectations.

5 stars shaira I. 25 Nov 2016

The tour guide is friendly and professional. I had a wonderful time in Hanoi. It was an amazing day with an amazing guide. I would highly recommend Mike and team to anyone who is looking for professional and good tour guides in Vietnam

Tour Guide Comment: Thank you for your time to write such glowing review to our tour guide member. We take great honour to show you around Hanoi with best Vietnamese food. We wish you and dearest family all the best.

5 stars Emma O. 23 Nov 2016

My husband and I just returned from our trip to HCMC and Hanoi. We contracted the services of Mike and Team and they were excellent. Everything from the planning of the trip to the end of our trip was a huge success due to their attention, quick response to emails and text messages and the actual itinerary that was put together for us was awesome. Our trip would not have been the same without their services. Thanks Mike and team for everything. Special thanks to Son in HCMC, the driver and Rose.

Tour Guide Comment: Thank you for your detailed feedback to our services. We are delighted that you enjoyed the trip with our companies. We wish your return to our beautiful country and we are still your choice

5 stars ginger S. 12 Nov 2016

Ms. Le was our tour guide and she was so good and professional!!!! She spoke perfect English, knew so much about the history and explained it in a perfect way. She answered all of our questions and was very kind and helpful throughout the whole tour. We are so glad we did this tour private with this company and we were lucky to have ms. Le as our guide! I highly recommend her!

Tour Guide Comment: Thank you very much for your glowing review. We are completely delighted to hear that you had wonderful experience and that you very much liked the company of our guide, Le. We are so touched to know we fulfilled and brought you satisfaction. We wish to welcome you back Vietnam for another beautiful holiday. Warmest regards and best wishes to you, Mike and team

5 stars Thu H. 01 Nov 2016

Professional service with very reasonable price! Super promptly! Highly recommended Mike & Team.

Tour Guide Comment: Thank you so much for your high appreciation to our services and recommendation as well. It is our pleasure always to serve you and bring you the best values. Hopefully, we have another opportunity to exceed your expectations. Warmest regards and best wishes, Mike and team

5 stars David T. 31 Oct 2016

Chương trình tour 3 tiếng trong 1 buổi tối với ăn trên tàu Indochina Junk, đi xích lô và xem múa rối nước thật tuyệt vời. Thức ăn ngon, giá cả hợp lý và sự tổ chức tour rất chuyên nghiêp. Hy vọng quay lại Sài Gòn vào 1 ngày không xa và có nhiều thời gian hơn nữa để khám phá thành phố này. Cảm ơn Mike & Team đã sắp xếp và tổ chức chương trình tuyệt vời này.

Tour Guide Comment: I would like to express our warmest thanks for your kind feedback to our services. We are glad to hear that you had an exhilarating experience with us at dinner cruise. Thank you for your good comments on our professionalism and food quality. We wish to welcome you back and bring you the best services. Best regards, Mike and team

5 stars Irene G. S. 20 Oct 2016

The experience with Mike's team was amazing. They were on time to pick us up from our hotel and even waited for us since there was this time that we arrived late in our hotel.

Very flexible with the itinerary when we ask to change some of the places to visit.

Definitely would recommend Mike's team for those who want to have great time in Vietnam.

Tour Guide Comment: On behalf of the entire team, I would like to express our sincerest thanks for such glowing feedback. Gaining your satisfaction is our wish in each tour. That’s why high quality of services is always the priority in our job. We are glad to know you had great experience in Vietnam. Hopefully, the travels bring you back to Vietnam soon and we have another chance to bring you the excellence. Best regards, Mike and team

5 stars Aung T. 17 Oct 2016

Within a limited time, Mike & Team provided tour guiding service to us covering all major attractions of Ho Chi Minh City, We had wonderful times in the city. Having Mike along with us is the only way we can make independent tour to see the beautiful Siagon.

Tour Guide Comment: Thank you so much for your high appreciation. We are completely delighted to hear that you had a wonderful time in Ho Chi Minh city. Rest assured that, I will pass your positive feedback to the entire team. We wish your return to Vietnam with more time and that we will have another chance to show you the beauty of our lovely country. All the best, Mike and team

5 stars MeeLing C. 17 Sep 2016

We had different guides for different days but Mike kept in touch with us throughout our trip and made sure we were satisfied. He lent us the pocket wifi so that we could still have access to the internet although we we out of the hotel, so we would sshare photos of our trip with our friends and keep in contact with our families. We coukd even ask questions about the food stuff we wanted to buy by sending Mike the pictures because we couldnt read vietnamese and didnt know the ingredients.

Tour Guide Comment: Thank you so much for writing and sharing such detailed review. We are so delighted to hear that you were satisfied with the provided guiding services. Supporting you all the times possible is our greta pleasure. Hoping that we will meet you in Vietnam again and that we will have the opportunity to exceed your expectations in the future. Warmest regards, Mike and team

5 stars CK S. 16 Aug 2016

5-stars

Tour Guide Comment: Thank you so much for your high rating. Your rating really says the quality of our guiding services. Without words, we guess you had a beautiful time and experience with our team. Hopefully, we can arrange the time to come back Vietnam; we are so much eager to bring you another beautiful holiday. Best regards, Mike and team

5 stars Manlio V. 08 Aug 2016

I hired Vietnam travel consultants through Viator to design and provide tours in Hanoi, Hue, Hoi An and Saigon. What a fantastic job!

All the tour were very well organized with quality private vans with safe drivers and excellent tour guides. The lunch was included and it was truly part of the experience as our guides took us to great restaurants to sample typical food.

The guides spoke good English, we're well studied and interacted nicely with adults and children alike.

I was also very impr

Tour Guide Comment: Dear Manlio, Thank you so much for your kind feedback. We are so glad to hear that you are satisfied with all the aspects of our services including cars, drivers, tour guides, food. Our tour guides had a great time introducing our history, and culture to your family too. All the best for you and your family! Mike & Team

5 stars Niko A. 07 Jul 2016

We had a great time in Hanoi, Ho Chi Minh and Can Gio with Mike & team. They are very patient and considerate in planning for the trips (places to visit, meals, mandarin-speaking tour guide). It took quite some time of discussion (as I was busy with work at that time, and yet I was rather specific) and finally we got a nice itinerary: Hanoi foodie tour (you've got to try this one. We walked through Hanoi while savouring chicken noodle soup, satay, egg-coffee, and popular local ice creams), Ho Ch

Tour Guide Comment: Thank you so much for your glowing feedback. It is our pleasure always to bring you satisfaction. We are glad to know that Hanoi foodie tour is one of your highlights in Vietnam. We, the entire team wish your return to Vietnam and that we have another opportunity to show you more beautiful places in our lovely country. All the best, Mike and team

5 stars Mindy W. 09 Jun 2016

We enjoyed ourselves very much based on their proposed itinerary and kind arrangement and services. Mike is being very responsive towards our needs. We also very grateful to the 2 assigned tour guides, Nyung Rose and Tony. Especially Nyung who has been very dedicated and superb in planning and time management. She fulfilled our needs and ensure we could enjoy most places without worries. Very impressed with her excellent service!

Tour Guide Comment: Dear Mindy, It is so lovely to hear from you and thank you for your kind comment! Our tour guide, Nhung Rose still talks about the great foodie tour that she had the chance to accompany you. We look forward to welcoming you back to Vietnam and offering the same responsive and professional services to you one day! All the best! Mike & Team

5 stars Dawn P. 03 Jun 2016

Very enjoyable day out with impeccable logistics - punctuality, friendliness, lunch, transportation and tour content. City tour was excellent but our trip to Cu Chi tunnels was a real highlight. Would happily recommend Lone and Ting for other travellers to HCMC in future - they could not do enough for us. Well done.

Tour Guide Comment: Dear Dawn, We are obliged for your kind feedback and how thoughtful of you to recommend our services to other travellers in Ho Chi Minh. We provide tour packages across Vietnam and hope to have the opportunity to return your favour should you visit other parts of our beautiful country in the future. Take care, Mike & Team

5 stars Barbara M. 15 Apr 2016

great guides and tour. Team was flexible with our needs and took us off the beaten path.

Guides had excellant English and very fun.

Tour Guide Comment: Dear Barbara, Thank you very much for your review. We had a lot of fun touring with you, too. Yes, we are very flexible with client’s needs and glad that you find our services helpful. Cheers, Mike & Team

5 stars Alexia C. 07 Apr 2016

5-stars.

Tour Guide Comment: Dear Alexia, Thanks for taking your precious time rating us on Viator. Wish you all the best on every journey in your life. Cheers, Mike & Team

5 stars David T. 29 Mar 2016

We took a day trip to visit Halong Bay. The most impressive part of the tour is the guide, Mike. He is so friendly and responsible, calling us a night before to make sure that everything is in order. With excellent English communication, he well entertained the tour group. Foods are very delicious on junk. Highly recommended and will use them again for the next trip.

Tour Guide Comment: Dear David, These few lines are to express my gratefulness for booking me for your Ha Long tour. It was a great day for me in Ha Long too. Your group is very lovely and funny. I can’t thank you enough. I hope to welcome you back to Vietnam and have the opportunity to show you other wonderful landscapes in the future. Cheers, Mike & Team

5 stars Dimitry B. 27 Mar 2016

We have done two tours with two different guides. Both tours were welll organised, the guides are well spoken, knowledgeable and passionate.

Tour Guide Comment: Dear Dimitry, I’m writing to extend our gratitude to you for your trust in our team and for the very nice comment. We are happy to bring you well organized tour packages and our tour guides are helpful to you. We wish you the best of luck, health and success. Mike & Team

5 stars Ricardo C. 26 Mar 2016

Qwan was great!!! Very flexible, great english, arranged our transportation with local cabs, showed us around with a lot of knowledge, was patient with our shopping and pictures, and took us to one of the most amazing restaurants during our visit to Vietnam. Thanks a lot Qwan!!!

Tour Guide Comment: Dear Ricardo, Our tour guide -Quang was very happy to accompany you on tours. We are glad that you like the restaurant Quang recommended for you. We hope to welcome you back to our country to introduce you to more beautiful landscapes and delicious restaurant. All the best! Mike & Team

5 stars Manoj R. 18 Mar 2016

Excellent

Tour Guide Comment: Dear Manoj, We truly appreciate you spending time rating and giving us a review, though short but reflecting exactly our efforts to bring international friends the best experience in Vietnam. We look forward to returning your kindness. Cheers, Mike & Team

5 stars Catherine J. 14 Mar 2016

This was my first time using booking a tour guide through Viator and I can never be more thankful to find Mike!

Mike tailored everything according to my needs and requirements (not to mention that he is very accommodating as well!!). It is not easy to find mandarin-speaking tour guides, and he managed to make arrangements for it.

I am so glad that everything turned out well for my dad and his group of friends. It was their first, and I am sure it won't be their last! :)

Thank you so much, M

Tour Guide Comment: Dear Catherine, Thank you so much for your very lovely review. We are glad to know that your first booking via Viator and also the first tours with us ended up beautifully. You are a wonderful and kind client. Again with our gratitude and please send our warmest regards to your father and his friends. All the best, Mike and Team

5 stars Bea N. 06 Mar 2016

5-stars.

Tour Guide Comment: Dear Bea, I’m writing these few lines to express my sincere thanks to you for booking me for your tours in Vietnam and for your rating and review on the site. Wish you full of health, plenty of luck and lots of prosperity! Mike & Team

5 stars Susan Z. 02 Mar 2016

It was wonderful. Mike was so good, knowledgeable and flexible. We would recommend him so highly. He gave us the most fantastic tour of Vietnam. We would love to go back.

Tour Guide Comment: Dear Susan, I can’t thank you enough for your trust in our team and for choosing me to accompany you during your trip. How wonderful and thoughtful of you to recommend our services to others. We would love to welcome you back to Vietnam soon. Cheers, Mike & Team

5 stars Mei L. W. 25 Feb 2016

We thoroughly enjoyed our tours in HCMC, Hoi An, Ha Long Bay & Hanoi with Mike & his team. They went above & beyond our expectations. We returned home with fond memories of Vietnam - its sight, sound & smell. thank you.

Tour Guide Comment: Dear Mei Ling Wong, We lack words with which to express our sincere thanks to you for choosing us for your tours across Vietnam and for the very lovely review. We keep with us beautiful memories about you and your family too. Wish you all the best, Mike & Team

5 stars Cuong D. 15 Feb 2016

Cảm ơn Anh Mike đã đồng hành cùng gia đình Em trong chuyến du xuân đầu năm mới 2016. Cảm ơn sự nhiệt tình, thân thiện và chuyên nghiệp của Anh cùng lái xe. Gia đình Em rất hài lòng với dịch vụ của Anh và chắc chắn sẽ giới thiệu Anh tới bạn, bè và người thân của Em khi có nhu cầu. Chúc Anh năm mới gặt hái được nhiều thành công hơn nữa.

Tour Guide Comment: Dear Cuong, I was more than happy to accompany your family for the trip at the beginning of the year. It was a very warm-hearted, full of joy and memories trip for me too. Wish you and your family a year full of health, plenty of luck and abundance of prosperity. All the best, Mike & Team

5 stars Thinh C. 24 Jan 2016

I contacted this guide a while ago for my trip around Hanoi thanks to a friend’s referral and among some guides that I have compared, this guide is the best. I’m very satisfied with the way he and his team responded to me. They were always very fast, sounded professional and provided me with a lot of details and useful advice. During the tour, the guide was very humorous, friendly and caring. I love the places and restaurants he suggested. I would definitely recommend him for all others

Tour Guide Comment: Dear Thinh, Thank you for your review and for choosing our services. We are happy that you enjoyed the tour with us in Hanoi and look forward to having you again as a traveller to other parts in Vietnam. Kindly help us our warmest thanks to your lovely wife too. Best regards, Mike & Team

5 stars Pauline T. 22 Jan 2016

Mike and his team have done an excellent jobs as perfect ambassadors of Vietnam. We contacted the team for a very short tour in Hanoi at very last minutes. But everything went perfectly thanks to their professionalism, caring, expertise & enthusiasm. They gave us priceless advice without which we would have never had a wonderful time in Vietnam. I & my family without hesitation highly recommend this team to everyone who is planning to visit Vietnam. What they offered are just out of expectation.

Tour Guide Comment: Dear Pauline, Thank you for your very kind comment. We very much appreciate it. No matter how urgent a client books tours with us, we always have a team available to support clients to the best of our ability. We cannot thank you enough for recommending us to other travellers. All the best for you! Mike & Team

5 stars Goh Y. T. 09 Jan 2016

It is really a pleasant experience as my family really enjoy ourselves in Vietnam. The guide we have have is very resourceful and we are very satisfied with the service. I really is very thankful to him as my family had felt that the trip is very well planned with a guide with us.

Tour Guide Comment: Dear Goh Yee Ting You are always welcome! We are grateful for your booking with us and glad that you are happy with our services. It has been a pleasure for us to have the chance to serve you for your wonderful trip. Cheers, Mike & Team

5 stars Hong G. T. 28 Dec 2015

Mike and his team are very friendly and helpful. Whenever I had any questions or needed help in planning the trip, Mike is always contactable and prompt in his replies. His team member, Mr Tuan, is the tour guide for our trip. Mr Tuan is an excellent and experienced guide. He is very knowledgeable and shared lots of Vietnam's history with us. My friends and I had an enjoyable trip. We will look for Mike and team if we visit Vietnam again.

Tour Guide Comment: Dear Hong Guan Tan, What a wonderful review, we truly appreciate your trust in our team. I am very happy to hear that our team and services met your needs and expectations. We look forward to welcoming you back to our beautiful country in the near future. Thank you very much, Mike & Team

5 stars Sadiyya E. 28 Dec 2015

Mike picked us up in an air conditioned private car with a driver. He was punctual over the 2 days that we had booked him. His passion as a tour guide shines through and his vast knowledge is impressive. He is well spoken in English,friendly and approachable. We had requested halal restaurants and he duly obliged.

He would always reply quite quickly to my email queries.

We saw a lot in 2 days and had a great experience. I would highly recommend Mike !

Tour Guide Comment: Dear Sadiyya, I cannot thank you enough for your kind review for me. I do take pride in introducing our country to my clients/ my friends the best way I can. If you’re travelling to our country again, I would be more than happy to show you around again. Take care, Mike and Team

5 stars Paul Y. 19 Dec 2015

He is knowledgeable and proficient. He explained the history of the country during the tour. He is also approachable and helpful.

Tour Guide Comment: Dear Paul, I appreciate your positive feedback about my performance. It was a great chance for me to introduce my beautiful country to you. Thank you also for spending time rating and giving me a very nice review. I’m looking forward to seeing you again in the near future. Mike & Team

5 stars MARY E. Y. 15 Dec 2015

We had barely a day to explore the city, but we saw and did much with Mike. He arrived promptly, our car service was new and very clean and he was knowledgeable about all sights and history of Vietnam. Our local lunch was authentic and a welcome change from our cruise meals. Will definitely choose him to guide us again when we visit Halong Bay and other cities in Vietnam.

Tour Guide Comment: Dear Mary, Thank you for giving me a perfect rating and for considering me for other tours in Vietnam. It would definitely be my great pleasure. I look forward to seeing you again soon. All the best, Mike & Team

5 stars Melinda C. 08 Dec 2015

Mike took great care of my parents and their friends, the lunch was great and he really looked after them and catered to their needs and showed them what they liked.

Tour Guide Comment: Dear Melinda, Thank you for your positive comments. I am so glad to hear that your parents and their friends enjoyed the tour with me. Kindly help me to send the warmest thanks to them. Wish your family all the best, Mike & Team

5 stars SHIRRIS Y. 05 Dec 2015

Excellent service although he was not the one who should be with us throughout the tour.

Due to unforeseen circumstances, another tour guide was arranged. Everything went well with our requests, i.e. Chinese speaking guide + our vegetarian diet and so on.

Knowing my son's birthday, Mike was so kind to leave a birthday gift for my son at the Hotel reception.

Thumbs up for good service!

Tour Guide Comment: Dear Shirris, Thank you for choosing our team to accompany your family during your trip in Vietnam and for your nice review. We would like to wish your son a new age full of joy, plenty of health and have great journeys ahead. Again with our gratitude for your booking and for your trust in our team. Take care, Mike & Team

5 stars Stewart H. 20 Nov 2015

We haven't had the tour yet. I emailed Mike Tran after noticing a mis-print on his print out. All our communications indicated our ship tour was to be on Dec.13th. I don't know where Nov. 20th came in to the picture. I contacted Mike Tran and received back a response from him saying there was an error on either by him or Viator, and the proper date is in fact December 13th. 2015.

I'm giving this 5 stars in hopes everything is resolved

best regards

Stewart Helfrich

Tour Guide Comment: Dear Stewart, We would like to express our sincere thanks to you for choosing our services. The problem that you stated was just a typing mistake; after receiving feedback from clients, we would promptly correct it. You have no worry. Please feel free to let us know should we be of further assistance to you in any circumstances. Mike & Team

5 stars ericia T. 18 Nov 2015

Great service!

Very reliable and helpful.

Fast reply when firstly get in touch with him.

He arranged itinerary for us even we haven't pay any deposit yet.

Can speak well in English & easy to understand, can provide Chinese tour guide as well.

Highly recommend his service!

Thanks Mike!

Will first contact u if any of my friends need tour guide in Vietnam!

Tour Guide Comment: Dear Ericia, Thank you very much for your kind review covering the aspects that we tried to accomplish. It was so sweet of you to think of recommending our team to your friends. We lack words to express our sincere gratefulness to you. We look forward to returning your kindness when you come back to our beautiful country again. Cheers Mike & Team

5 stars Kelly T. 03 Oct 2015

We had a pleasant time during our stay in HCMC with Jack which arranged by Mike. A very helpful and friendly guy. Very reliable to have him as our guide. Thank you for your great service.

Tour Guide Comment: Dear Kelly, We are so glad to hear that you had a great time with the assistance of our tour guide Jack. And thank you also for your kind compliment which we very much appreciate. We wish you full of joy and luck on every journey you go. Mike and Team

5 stars chai N. C. 08 Aug 2015

5-stars.

Tour Guide Comment: Dear Chai, Thank you for taking time to rating our services. We are obliged for your booking with us and for your kind gesture. We look forward to welcoming you back soon. Mike & Team

5 stars Pei C. G. 14 May 2015

My family and I have a great fun with this tour guide Tai. He brought us around HCM with private car and taxi. He is also very helpful and pleasant in attending our needs.

Tour Guide Comment: Hi Pei Chi Gan, Thank for your time to give the review for me. I appreciate it. It is great that you and your family enjoyed the trip with me here in Vietnam. Please keep in touch and do not hesitate to let me know if you need any further assistance from me in Vietnam. Take care, my friends. :)

5 stars Nathan A. 20 Mar 2015

Tran helped me arrange four wonderful tours during my recent trip to Vietnam. We were matched with a knowledgeable, professional and friendly guide in Ha Long Bay/Ha Noi and Ho Chi Minh City while Tran met us personally in Hoi An. We had a private van w/ driver along with our guide for the day which made it possible to see the most possible during our stops. This was a once in a lifetime trip and I highly recommend Tran if your travels bring you to beautiful Vietnam.

Tour Guide Comment: Hi Nathan, It is great to receive your good comments from you for our tour in Vietnam. I am very happy to know that you all enjoyed the trip. Please let me know if you have any plan to come back again Vietnam, I am more than happy to show you around and we will have a cup of drink together. Take care my fiend!

5 stars Adams J. 01 Feb 2015

Tran was so TERRIFIC!!! I contacted him the last minutes and was surprised he turned up at the hotel. He explained the process and we had a great time. He listened to what we wanted and took us exactly to those places! Tran has a great knowledge of Vietnam, a very business minded man and we would highly recommend him. When we return to Vietnam we will definately want Tran as a guide! If Tran is available on the day you need a guide, you would be so lucky to have him !

Tour Guide Comment: Hi Adam, thanks for your nice words. I am very happy that you enjoyed the trip and had great time with us. We hope to welcome you back again in our beautiful country. Please let me know should you need any further support from us here in Vietnam. Cheers!

5 stars Win P. S. 24 Oct 2014

I had a great time in Vietnam only because all the things he had arranged for me during my stay. He is always ready for any request I made and responded with all necessary information in no time. Friendly, smart, reliable person and I'm not going to think twice to have his services again.

Thanks Thuc, I did had a great time in Vietnam and will come again.

Cheers!!!

Tour Guide Comment: Hi Win, It is such a very nice review from you regarding to your using my services. It is delight to know that you totally enjoyed the trip in Vietnam with me. I hope to really welcome you back to Vietnam soon, good luck and take care my friend!!!

5 stars Derek P. 23 Oct 2014

Very personable and knowledgeable guide. His English was easy to understand and he no hesitation in giving freely answers to our , sometimes, controversial questions on the history and government in Vietnam. Highly recommend his services.

Tour Guide Comment: Hi Derek, it is lovely to see your prompt review. I was enjoyed very much my time with both of you in Vietnam. It does motivate me to continue my career and will try by best to offer better services to my coming clients. Good luck, take care & see you soon!!!

4 stars Ellen C. 25 Apr 2016

ok

4 stars Sharilyn N. 19 Mar 2016

My family had enjoyed the Mekong River tour. It was guided by Jack, whom I understood works in a team with Mike. He spoke fluent Chinese and was quite able to respond to our questions about the country and tour site.

Tour Guide Comment: Dear Sharilyn, Thank you for taking the precious time to review our services. We are very pleased to hear that a member in our team, Jack made your tour pleasant. Besides, Mekong tour, we also offer tour packages all over Vietnam. We hope to have the honor of accompanying you in other journeys in our beautiful country. Best regards, Mike & Team

4 stars Barb M. 29 Dec 2015

4 stars jasmine C. 21 Jul 2015

We liaised with Mike through Viator. We came up with an itinerary for our Hanoi trip which included a tour of Hanoi city, day trip to Ninh Binh, 2D1N trip to Sapa.

Mike brought us around a 1 Day tour of Hanoi in taxis which we enjoyed. He booked the rest of our trip with ATP travel (which we did not know till we arrived). This should have been brought to our attn during the planning stage.

He remained contactable during our trip which was great.

Tour Guide Comment: Dear Jasmine, We treasure your feedback thanks to which we could improve our services in the future. There must be a misunderstanding here, but I would learn from this to make the communication with clients as clear and informative as possible. Again with our appreciation for your booking with us and for your comment. Thank you very much, Mike & Team

1 stars Neviana S. 28 Dec 2015

Ok, matbe I expected something different, more rhan a traditional tour agency. My tour was not with Mike. And I didn't receive from him any advice different from what payed for. When the guide is preatty ready to ask fir your money when you still have to pay. The service was fair. Guided not so prepared and cheap tour. Anyway: get anorher guide!

Tour Guide Comment: Dear Neviana, We are sorry to hear that our services didn’t meet with your expectation. There must be some misunderstandings, anyway we would like to apologize to you for the unpleasant feelings that you felt. But there’s a fact that we are always available to support clients before, during, and after the tours. Wish you all the best! Mike & Team

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