Kelly Yang Private tour guide in Shanghai, Hangzhou, Suzhou - China

Kelly Yang

Guide profile:

I am Kelly from Shanghai. I became an English tour guide since the year of 2005 I finished my school where I studied tourism for 3 years. I enjoy working with people and I like to share all what I know with my customers and friends. I am now working with a few great tour guides who are my friends as well. We think that it`s our responsibility to show our customers our loved city, people, culture and history. We believe that we could make our customers a great trip.

Recent reviews of this tour guide:

5 stars Teresa T.

Kelly was an absolute delight and planned a wonderful day tour of Shanghai for my family. She planned a fabulous itinerary to see the highlights of the city and included a museum that I would never have to gone to on my own and was so glad I did! Kelly also helped us negotiate pricing at some shops where we found some great local fashion. Kelly was very professional, knowledgeable and friendly. She helped us get the train to Disneyland on the metro at the end of our tour. She was the best!

Tour guide services/sample itinerary:

- Customizing tour itineraries

- Conference arrangement

- Airport transfer service

- Business interpreting

Transportation by tour guide:

A variety of vehicles such as sedan cars, vans and buses are available for tours and airport transfers.

Private sightseeing & group tours offered by this guide:

Private Tour in Hangzhou Price Per Group 499.00 USD
Private Tour in Shanghai Price Per Group 135.00 USD
PVG Airport Transfer Price Per Group 95.00 USD
Tour in Garden City Suzhou & Water Town Tongli Price Per Group 425.00 USD

Tour guide interests:

Traveling and reading

Reviews of this tour – by clients who booked!

5 stars Teresa T. 23 May 2019

Kelly was an absolute delight and planned a wonderful day tour of Shanghai for my family. She planned a fabulous itinerary to see the highlights of the city and included a museum that I would never have to gone to on my own and was so glad I did! Kelly also helped us negotiate pricing at some shops where we found some great local fashion. Kelly was very professional, knowledgeable and friendly. She helped us get the train to Disneyland on the metro at the end of our tour. She was the best!

5 stars Kimberly K. 09 Sep 2018

Organized this trip for my Mom and Aunt, Kelly organized for them to be guided for the week by Maggie. She was amazing, very patient with my 80 year old aunt. she helped them find western bathrooms because of my aunts knee problems and was wonderful at explaining everything. they had an amazing time because of Maggie it would not have worked out without her wonderful guidance. Kelly did an amazing job creating their itinerary and working around their schedule!

Tour Guide Comment: Thank you Kimberly for your nice comments on our services. It's our pleasure to look after your mum and auntie, and we are glad that they enjoyed their time in Shanghai with us.

5 stars Shana G. 11 Nov 2017

My friend and I worked with Kelly’s associate Annie and she was great! Miscommunication somewhere meant she had a list of things we didn’t need, and she was awesome about changing it on the fly. We enjoyed chatting with her and seeing some places and eating some street food we never would’ve tried! We only had one day in Shanghai and agreed that this tour really helped us feel like we’d done something different and useful with our time. Totally worth it!

Tour Guide Comment: Thank you Shana for your review. Pleasure to be able to assist you with your tour in Shanghai.

5 stars Harvey L. 14 Oct 2017

I truly appreciate the efficient booking with Kelly. Kelly's colleague Annie was our guide for 2 days. She was AMAZING! Knowledgeable, efficient, and a great conversationalist. Not only did we learned a lot about the sites, we also learned about life in China through Annie. Excellent experience.

Tour Guide Comment: Hi Harvey, thank you for your kind feedback on our services. Glad that you and your family had a great time in Shanghai. Best regards, Kelly

5 stars Mike T. 17 May 2017

Re: Kelly from Shanghai. We shared a full day experiencing the old and new of Shanghai. Kelly met me on time with a smile and charm that immediately added to my holiday spirit. Using public transportation and taxi systems we moved from historic to modern areas in a non rushed manner as she filled me with stories of the past then easing into the benefits of the new Shanghai. Kelly knows her city and her area. She speaks English well with a touch of an Australian accent. Thank you Kelly, Mike T.

5 stars James F. 03 Apr 2016

Kelly arranged a tour for 12 of us (ages 8 to 80) with another guide. The ship arrived 4 hours late because of fog and light rain, but we were still able to see and experience all of Shanghai. She was knowledgeable and flexible. It was a great day,

Tour Guide Comment: Thank you James. Pleasure to assist with your family trip in Shanghai :)

5 stars Gregory R. 13 Mar 2016

This was our first time trying Viator and we had a great experience. Great value for money. We had a private tour which included a guide and driver. Our guide was Maggie and she was extremely knowledgable, polite and patient. Kelly Yang and her team did an exceptional job.

5 stars Lyle H. 19 Jun 2015

We booked Kelly and she handled all the preliminary details and bookings. Excellent job by her! She could not actual do the guiding which she gave to an associate named Annie who was excellent!!!! Annie was super detail oriented with a great sense of humor and shared so much of her everyday life and helps for us! She shared information about where to shop and where not to shop, details about every place we visited were given in great detail, every question we had was well answered, Go A & K!

Tour Guide Comment: Thank you Lyle :)

5 stars Wayne R. 08 Jun 2014

My wife and I thought Kelly was terrific. She was knowledgeable about the things we saw, helped us pace our day in Suzhou extremely well, and took care of all the many details to make our day trip there a success. We would do another tour with her in a heartbeat.

5 stars Robert B. 29 Mar 2014

5 stars Olivier D. 24 Dec 2013

We had great time in Shanghaï and Tongli.

We recomend.

5 stars Lucy H. 10 Jun 2013

Kelly is very professional, informative and attentive. We enjoy her accompany throughout our trip in Shanghai. We would like to come back again!

5 stars Lloyd B. 11 Apr 2013

Fantastic guide. Excellent knowledge, friendly and fun to be with.

5 stars Malin L. 30 Mar 2013

We went on a daytrip to Hangzhou and had Kelly as our guide. She did a really good job and I would highly recommend her as a guide.

5 stars Rob V. 26 Mar 2013

What a delightful young woman. Kelly made our day in Shanghai varied and interesting as she took us into some of the less-touristy areas as we had requested. She was very friendly with excellent English and a very acommodating personality. While Kelly had a plan for our itinerary, she readily adapted it to our changes as we spent more time in some areas than planned. We will go back to Shanghai and surrounding districts and intend to ask Kelly to again be our guide if possible.

5 stars Minsi G. 03 Jan 2013

Kelly was the tour guide for my corporate department incentive trip in January 2013. I must say she had been really patient and understanding, especially when you know that corporate trips typically require more paper work, invoice/receipts handling, etc. We liaised on a very frequent basis while I was still preparing for the trip in Singapore. She replied to emails promptly, and took initiative in helping me to plan our travel routes.

5 stars Ashley S. 01 Jan 2013

Kelly is terrific. She arrived promptly and gave us a full day of sight-seeing on the Bund and through various markets and shopping districts. Her English was great, and she adeptly navigated lunch-ordering and purchasing tickets. Her knowledge of Shanghai's culture gave us a deeper appreciation of the city. As a bonus, she was a natural with our Canon DSLR camera and took very good pictures. And she introduced us to an amazing massage place! We hope to see Kelly next time we are in town.

5 stars pauline M. 09 Oct 2012

Kelly was very helpful to help me organize my trip and she is a very good communicator. Unfortunately I cancelled my trip due to National Holiday. I will for sure rebook Kelly for my next trip.


5 stars Koushik M. 11 Jul 2012

Kelly was a very good tour guide. She was very knowledgeable and helpful. She knew about all the sites we visited. She helped us with booking train tickets. Before we arrived at Shanghai she advised us as to what our options were for transportation from the airport to the Hotel. She arranged our transportation for sightseeing at a very reasonable price. We have been very pleased with her service and would definitely recommend her.

5 stars Dana Z. 20 Jun 2012

Kelly is a splendid tour guide. Her English is excellent and she is very knowledgable. We had very little time to see Shanghai and she showed us the highlights without ever making us feel rushed. The following day we headed to Suzhou and Zhouzhuang; We enjoyed chatting with Kelly about her family life, food tastes, education, etc.along the way. She patiently answered all our questions. Her transportation arrangements were impeccible. We highly recommend Kelly to anybody visiting Shanghai.

5 stars Alan B. 14 May 2012

Don't look anywhere else for a guide in Shanghai!

Kelly was the most helpful and informed guide you could hope for. After arriving in Shanghai two days before, it was quite daunting trying to navigate our way around the city, and ordering food was a bit of a challenge. Kelly showed us how to deal with the taxi drivers, use the subway, and took us to some really great sites. Kelly was very informed on Shanghai's history and culture, which she explained in perfect English. 10 out of 10!!

5 stars Wayne D. 17 Apr 2012

Kelly was very pleasent , good knowledge of the city and has a great sense of humor . Me and my mate spent a day with kell and had the most awesome time. Her knowledge of Shanghai waz brilliant and waz able to answer most of our questions and she also understood AUstralian which waz a bonus. If we will return she will be the first one to ring . Thanks kell

All the best

Wayne and mic

5 stars Susie W. 03 Apr 2012

Kelly was very friendly, flexible and relaxed. Her English is excellent as is her knowledge of Shanghai. We covered a lot of ground at a good pace, not rushed. We had been to Shanghai before, but her itinerary included many sights that we did not take in during our first trip. She communicated our whereabouts to the driver, so he was always there when we were ready to move on. I recommend Kelly for your Shanghai tour.

5 stars Daron G. 31 Mar 2012

Kelly was a great guide! She was knowledgeable, flexible, and had a great sense of humor. She provided us with a customized experience that gave us a wealth of information in a short amount of time.

5 stars Rob B. 20 Mar 2012

Despite party only having one full day in Shanghai, Kelly gave us a great idea of the history, culture, food and people. We packed in a lot without being exhausted, including a traditional dim sum lunch. Kelly is bright, young, knowledgeable with a lovely nature and sense of humour. Although she was not with us for the evening, she recommended the Shanghai acrobats and went out of her way to purchase tickets for us. We had a most enjoyable day and would definitely recommend her as a guide.

5 stars Leanne M. 13 Mar 2012

Kelly was absolutely FABULOUS!We exchanged a zillion emails of a possible itinerary and she was extremely helpful in suggestions.She answered each and every questions thoroughly and efficiently.She was always prompt,exceedingly caring of our well being,and went far and above the call of duty to make our visit unforgettable.She has an extremely pleasing manner and a darling personality which makes the time just fly.Her knowledge of attractions is excellent and she is very,very honest.WE LOVED HER

5 stars Michael S. 03 Dec 2011

*** 5 STARS *** After reading Kelly's reviews, I knew we would be getting a knowledgeable guide of Shanghai. But I was pleasantly surprised that Kelly exceeded all of our expectations. Not only did she come up with a perfect 2 day tour of the city & outskirts, she showed us some very beautiful & less visited sites, was very informative and extremely well spoken. But most importantly, Kelly has a great energy & is very fun to be with. It was like being shown the city by a good, local friend.

Tour Guide Comment: Thank you, Michael. You are the most welcome! I hope you, Sue and Diane had a wonderful time in HongKong!

5 stars Rainer P. 01 Oct 2011

For a tour guide you need not to look any further as Kelly meets and exceeds all requirements. Her command of the English language puts some of us to shame. Kelly possesses all the qualities of a sincere, caring and honest person who goes the extra mile to ensure your visit is enjoyable. To summarise, a tour without Kelly is a loss.

5 stars Phillip C. 27 Jun 2011

5 stars Michel M. 06 Jun 2011

Kelly was the most wonderful person.

She was more than I ever could have imagined for my trip. She is so informative and organized!

I would recommend Kelly to anyone who visit Shanghai.

You will come away from the experience with the feeling of a new found friend.

Tour Guide Comment: Dear Michel, thanks so much for your so nice comments on me, very appreciative! Hope that I can contact you via this web, is it OK:) Be in touch~

5 stars Corrado G. L. B. 13 May 2011

Kelly is a very well prepared guide, perfectly able to handle the organization a touristic tour. She does her best to understand your needs and to suggest very worth visiting places. I have followed her hints for which concerns food, accommodations, activities: the final result has been quite satisfactory. Finally, Kelly is a very kind person, always ready to accomplish your needs: she modified several times the original tour just to fulfill my curiosity. Thank you Kelly for the nice vacation!

Tour Guide Comment: Hi Corrado,thanks so much for your so nice comments on me:) It`s all my pleasure and I am very happy that you enjoyed it! I got the first picture, thanks :)

5 stars chuck T. 14 Dec 2010

Kelly was my tour specialist in Shanghai. As a regional manager for a brokerage firm, customer service is very important. Kelly most definitely wow me in that aspect. I truly appreciate her "striving for excellency" professionalism. Not only was she punctual, but Kelly also puts my interest as her highest priority.Kelly is pleasant and willing to listen to your concerns patiently. She is well prepared when she meets you. I am pretty sure you make a right choice hiring her as your tour specialist

5 stars Joe R. 28 Oct 2010

We had only one day to spend in Shanghai and we found Kelly on and she had great reviews.

After contacting her via email, we explained to her what we hoped to see in 12 hours and she came up with a great plan for the day.

Kelly had an answer to every question we had. Her English is excellent and more importantly, her accent was great and easily understood.

She was super friendly and a great person to be around. She knows all the little secrets Shanghai has-truly magical day!

5 stars elad M. 16 Oct 2010

my wife and i had a full day with kelly.

started in shanghai and drive to tongli and suzhou with a great driver she arrange for us.

kelly is a very nice person, allways smile and want to know if evrything is o.k. with you and what you want to do next.

we learned a lot about china history from her and she was all the time very funny.

we enjoyed being with her and felt sorry that we didnt have much time to spend more days with her, althought she gave us all the best tip's where to shop and eat

5 stars G L. 07 Oct 2010

I emailed Kelly a lot and she made great suggestions and responded right away. She started with small points of interest in the neighborhood of my hotel (French concession) I would never have found on my own. She took me to wonderful sights and neighborhoods, and we made stops along the way for delicious dumplings and a tea tasting. We ended the tour with some shopping in the French concession where we found incredible sales.The next day when I had to get to the airport she helped me find the

Tour Guide Comment: Hi Gabrielle,VERY gald to meet you and have you as my friend from New York. It`s all my pleasure to be with you:)

5 stars Jennifer P. 30 Sep 2010

Kelly was a great tour guide for Shanghai. My husband and I decided last minute to visit Shanghai and she was very helpful in planning an itinerary and responded quickly to my emails. We enjoyed her company and insight to the city. I would not hesitate to recommend her to anyone who needs a guide for Shanghai!!! Thanks Kelly

5 stars 26 Sep 2010

I would definitely recommend using Kelly as your tour guide for Shanghai - she arranged everything for us from the airport pick up, our full day tour and travel for business meetings the next day. She took us to spots we wouldn't have found on our own and was very flexible and knowledgeable. Kelly's English is excellent!

5 stars James H. 20 Sep 2010

Kelly was a very knowledgeable and attentive guide. She designed our three days around our specific specifications and took care of all details from arranging a car and driver when required to suggesting times and places to stop to eat. I particularly noticed the deference she showed us; opening car doors, serving us at meals, etc. I am not sure if this is from her training as a guide or an example of Chinese culture; a younger person showing respect for elders, but it was a nice touch.

5 stars Harpreet C. 13 Sep 2010

Kelly is very fluent with her english and is knowledgable, cooperative and flexible. I would highly reccomend her and would definitely be using her the next time when I am in China.

Tour Guide Comment: Thank you Harpreet. It`s always my pleasure to work for you! Looking forward to meeting you again in China:)

5 stars Roger B. 23 Aug 2010

I "put her through her paces"...After we found a nice little place for lunch, she got me to, and into the EXPO and had gotten the tickets we needed to see many of the regional exhibits in the China Pavillion. The we went to the musical show in the evening and we went back to a Metro stop from which I had only a short taxicab ride home to my hotel. I was so glad I had thought to engage someone from Our Explorer, and it was delightful to spend the day with Kelly.

5 stars Scott Y. 10 May 2010

I enjoyed my visit to Shanghai very much. Kelly was my tour guide and did a great job showing me around the World Expo and the areas of Shanghai I needed to visit. She is very knowledgeable about the city and helpful in putting together an itinerary. I would highly recommend Kelly to others choosing to visit Shanghai. She is somewhat quiet and reserved which is great for those that want a low key tour guide.

5 stars Karl S. 07 Apr 2010

We enjoyed Kelly a lot. She shared a lot about everyday life allowing us to learn about local culture as well as historical sites. She is very personably, warm and knowledgable on historical facts. Also, I believe we all had a few laughs along the way. Driver was also very polite, friendly and wanting to please. We were happy that we could all lunch together and laugh over our chopsticks ability. Kelly tried very hard to accomodate all our requests.

4 stars James K. 16 May 2013

4 stars Liz G. 11 May 2012

We found Kelly professional full of fun, flexible with arrangements. Helped us to get better understanding on how to travel around Shanghai - subway, bus and taxi. Pick up and drop of well organised before hand through Kelly, helped bridge language barrier. As a typical modern Shanghai young women, she is knowledgeable on her city. As a private tour guide highly recommend her, she is someone who caters for all ages.

4 stars hazel O. 10 Oct 2010

We were most grateful to Kelly for guiding us during the Expo day. She chose the best entrance gate for us to get into the Expo where there was an easy queue. It was raining that day, she helped us get the wheelchairs for the senior citizens, and guided us to the pavillions that we wanted to visit. Had it not been for Kelly, we would have had a very bad day in the Expo. It was because of her presence that made our Expo day all easy and enjoyable. I will surely recommend Kelly to all my friends

4 stars Mark F. 16 Sep 2010

W were limited on time in Shanghai and Kelly was able able to show us everything that we wanted to see and more. Kelly was always on time and she seemed to be concerned that we enjoyed ourselves.

4 stars Robert Z. 05 Jul 2010

Kelly went all out for us to show us a part of life in China that we would not have been able to see. We appreciate that greatly.

Tour Guide Comment: Thanks Robert! I am happy that you enjoyed it:)

3 stars Daniela R. 17 Mar 2018

Kelly was unable to join us, but she sent her colleague Mark instead. Mark was very professional, spoke English well and arrived on time. At times, I wish he would have given us more in depth explanations and information, but he was able to provide basic information on the sites. We had a long list of places we wanted to go to and we were able to see each and every one of them. I wish he would have helped us reorganize our list so we could see Xintiandi and the French Concession at busier times.

Tour guide testimonials

Testimonial by Date Attachment Attachment
Chak Tsui 14 Dec 2010 Download
Hazel Ong 10 Oct 2010 Download
Jim Halco 20 Sep 2010 Download
Roger Buffett 23 Aug 2010 Download

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