Jen Chong Private tour guide in Kuala Lumpur, Melaka - Malaysia

Jen Chong

Guide profile:

Let me show you my world, Kuala Lumpur city where I was born and bred, transformed from a tin mining shanty town into a vibrant city with its iconic Petronas Twin Towers, amongst the tallest in the world! Explore the historical city of Malacca, once dubbed “Venice of the East”, a melting pot of Asian and European culture, faiths and people, where once-upon-a-time, trading ships anchored waiting for the winds of change; the land the Portuguese, Dutch, and British squabbled over in a bid to monopolise the spice route. The birthplace of the unique Peranakan race, where men are called ‘Baba’ and ladies ‘Nyonya’, long before the Europeans arrived. Move further down south to Muar, a “Pensioners Town” no-more, to savour its signature cuisine ranging from local Malay food such as Mee Bandung, Lontong, Nasi Bryani and Teochew specialties of Otak-otak, ‘Asam Fish’ & seafood, Lei Her Bee Hoon (haruan/snake head fish vermicelli soup)

For nature lovers, see the rare rafflesia in full bloom! If you're adventurous, energetic and willing, hike with me into our tropical jungle to see this rare flower which survives only 3 to 5 days. Otherwise see the buds which takes 2-3 months to bloom. You will find the trip worthwhile, I'll gladly take you! I caught my first Rafflesia after a 12km hike, followed by an overnight camp and being entertained by the sounds of nocturnal creatures! But you need not hike that distance. For details, check out the sightseeing tours below!

Recent reviews of this tour guide:

5 stars Christina D.

Jen is an amazing professional! So kind; caring; smart; sharp, and generous. She was in excellent communication with us before our tour, and created an itinerary customized to our interests. This included making sure we understood the long distance from our cruise ship port into Kuala Lumpur. We had a wonderful day learning, seeing, and experiencing well known sites, as well as behind the scenes. Jen's personal enthusiasm for travel added to her already delightful leadership. Many thx Jen!

Tour guide services/sample itinerary:

Walking tours, and tours using public transport. Customised tours to suit your interest eg., focus on history/food/architecture etc.

KL heritage walking tour (approx. 4 hours)

- the humble beginning of “Kuala Lumpur”

- Independence Square

- Chinatown & the golden triangle

- Sampling of local snacks

Customized KL layover trips

Malacca heritage walking tour (approx. 4 hours)

- Dutch Square

- St. Paul's Hill

- Malacca old quarters & dying trades

- Sampling of local snacks

Transportation by tour guide:

Yes, transportation can be arranged upon request.

Private sightseeing & group tours offered by this guide:

Light hiking to a place where the locals go Price Per Person 130.00 USD
Temuan Village + Waterfall Price Per Person 180.00 USD
Ulu Geroh Semai Village (Package A) Price Per Person 220.00 USD
Ulu Geroh Semai Village (Package B) Price Per Person 196.00 USD

Tour guide interests:

I love nature. I hike, swim, salsa & tango, scuba dive, enjoy movies & popcorn, musicals & dance performances, backpack, travel, culture & food. I enjoy a 2-way exchange with travellers and visitors whom I meet from around the world.

In my free time, I volunteer at a Temuan Orang Asli (indigenous tribe), who have retained much of their tradition and culture. The rainforest and river are their resource, they continue to live in houses built from wood, bamboo and bertam palm leaves. For sustenance, they grow tapioca, rare fish and chicken, trap small animals and also rummage in the jungle for edible plants and fruits. They have no need of a refrigerator nor air-conditioning! Connect with me if you like to visit their village or perhaps stay a night with them! There's so much we can learn from them!

Reviews of this tour – by clients who booked!

5 stars Christina D. 26 Apr 2019

Jen is an amazing professional! So kind; caring; smart; sharp, and generous. She was in excellent communication with us before our tour, and created an itinerary customized to our interests. This included making sure we understood the long distance from our cruise ship port into Kuala Lumpur. We had a wonderful day learning, seeing, and experiencing well known sites, as well as behind the scenes. Jen's personal enthusiasm for travel added to her already delightful leadership. Many thx Jen!

5 stars Carlisle L. 03 Apr 2019

Jen Charm was marvelous! She was in constant contact with us from initial booking all the way through pickup at our ships dock. She and her super driver managed to get us to our 11 AM Petronas towers appointment just in time despite the horrible traffic. We were taken to other memorable historic sites and learned a great deal about her country. It was a great experience and we highly recommend Jen for any one wishing to have an in depth curated tour of Kuala Lumpur

5 stars Herbert C. 31 Dec 2018

Jen planned a 7 night trip for a Group of 8, for the New Year of 2019.We were given many options and got the best driver that she hoped we would get. At the end, she gave us a detailed budget what we would expect to spend. Unfortunately, she met with an accident in Oct and was laid up for months!! She referred us to someone who is just as attentive.She managed to spend a few hours with us on our last night in Kuala Lumper. Jen is a real professional, one of the best private guides we have had.

5 stars John M. 04 Sep 2018

Jen is a brilliant guide, very knowledgeable, accommodating and generally good to be with on a long journey. She was very helpful early on at the trip planning stage - our focus was on seeing the majestic Rajah Brooke birdwings and other butterflies, this turned out to be Jen's passion as well so she provided a valuable insight into where to go and what to see. The trip was no disappointment, Rajahs flying and 'puddling' in the forest make it a truly enchanting place.

5 stars Emile F. 22 Feb 2018

Jen was not available, but arranged for her colleague Stevie Chan to give us a city tour

.Very pleased

5 stars Angel A. 14 Feb 2018

Stevie Wonder was great tour guide. Very knowledgeable and had funny ways to communicate with the guests. Prompt but flexible to accommodate the needs of his guests.

5 stars Richard B. 04 Apr 2017

Jen was an amazing tour guide for our whistle stop visit to KL - such an amazing friendly and knowledgeable person.

From picking us up at the airport, taking us to our hotel and then visiting the many sights in KL and even getting tickets for us to the Petronas Towers.

We ate and drank local with her and cannot express how much she made the tour an excellent experience - there is no need to look any further - Book Jen - Thanks Jen so much !

5 stars Jeffrey T. 01 Apr 2017

Jen was an excellent guide. I gave her a list of things that I wanted to see and do on KL and she managed to accomplish everything in one day since that was all we had. She was waiting for us at the cruise ship and got us back on time. I strongly recommend her for independent traveler comping of a cruise ship who want a comprehensive tour of KL

5 stars Silvia K. 13 Feb 2017

We had a WONDERFUL tour with Jen! She is absolutely the best! She was extremely organized with setting up our tour and communicating with us. Great to have a separate driver with a nice car. Jen showed us all the highlights of Kuala Lumpur, including a delicious lunch. She is energetic and with a fantastic attitude! Book Jen!

5 stars Carolin B. 11 Sep 2016

We can highly recommend the tour. We could not have a better guide. Thank you very much, Jen!

5 stars Erin B. 22 Aug 2016

I highly recommend Jen for KL tours. Jen helped us customized a city tour of KL that suited our preferences. We had limited time in KL and we wanted to squeeze as much in as possible. She was energetic the entire time and an amazing source of knowledge about the history and culture of Malaysia, it's people and religions. We couldn't have asked for a better guide.

5 stars Harald F. 02 Jun 2016

Jen ist an amazing and wonderful tour guide. She has an incredible knowledge about nature, history, culture, religion and –which is not less important- she can explain things in an entertaining and comprehensible way. I can highly recommend Jen as a tour guide for everyone who is interested in nature, culture, history and in having a deep look behind the scenes. Whenever I will come next time to Malaysia I am looking forward to her being my tour guide again.

Tour Guide Comment: Thanks Harald! Was my pleasure as your guide, look forward to seeing you again in November

5 stars Krista B. 29 Sep 2015

Jen is a wonderful tour guide! She is exceedingly knowledgeable, friendly and flexible. She was able to create a customized itinerary around our wishes and was able to adjust the itinerary on the spot when the heat and jetlag started getting to us. She made excellent choices for shopping and dining and left us with some dining recommendations for the rest of our trip. We highly recommend Jen (she's amazing) and will definitely book her for future trips.

5 stars Durdjija A. 23 Sep 2015


Jen was the best tour guide ever! She is incredibly knowledgeable and had the answers for all of our questions about the city, the culture and the history of the sites. She is also extremly nice person, very friendly and we had great time with her.

Thank you Jen for unfforgettable experience! We was lucky to have you in KL!!!

Tour Guide Comment: Thanks Durdjija! Bring them back! I had such a fantastic time with everyone and miss them so much!

5 stars John C. 27 May 2015

I simply can to say what a wonderful guide and delightful company Jen was on my recent trip. We spent several days exploring the neighborhoods and food culture of KL and made day trips to Melaka and Sekinchan. Her knowledge of Malay history and culture is boundless as is her energy and joy for sharing what she knows and loves. You can trust her to give you a very true taste of the country and show you some extremely special spots that are wonderfully free of other tourists. She is the real deal.

Tour Guide Comment: John, look forward to reading your articles and perhaps see you on a chef series soon!

5 stars Jennypher S. 05 Apr 2015

Jen is awesome!

I only had a day and we visited a local village up in the forest, did a trek in a jungle, checked out the batu caves and visited the town with an amazing food trial😊 I had the best time! Jen also knows heaps on the culture and the history of Malaysia. She has herself travels all around Europe and it is very interesting to exchange stories and experiences.

Very best tour guide 😃

Tour Guide Comment: Jen, you're awesome too! There's a lot more waiting for you to discover, do visit again soon!

5 stars Raymond J. 19 Apr 2014

Jen was very helpful, adaptable and knowledgeable. She often came up with alternative suggestions and plans with little notice. Her Hotel suggestions were right on the mark as well as her restaurant choices.

I had one of the very best spring rolls I have ever tasted in our Chinatown tour. Our trip to Batu caves was great and it was nice that she took it easy on us going up the stairs, since reportedly she has done the stairs 7 times in a row!

We would have no hesitation booking Jen again.

Tour Guide Comment: Raymond, i'm glad Mae got to see the elephants too. Her historical account of her homeland also spurred me to delve deeper into the history of this region.

4 stars Audrey T. 15 Feb 2014

Hi Jen.

Stephen was very happy with the tour on Saturday. He mentioned that you are someone to keep in mind so that you can show our visitors from other countries in the future.

No criticism that I am aware.

Thanks and regards,

Ms Audrey Tan

Tour Guide Comment: Thanks Audrey! I'm glad Stephen and his family enjoyed the tour in spite of the heat! It's been a pleasure showing them around.

Tour guide testimonials

Testimonial by Date Attachment Attachment
SCB-Asia participants to Taman Negara 12 Sep 2014 Download

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