We are a family with two kids aged 10 & 4. We booked Iris for a 3 day tour and thoroughly enjoyed the tour and our time with her. She was always on time, arranged a private van for us, tailored the itinerary to our interests, knew the history of the sites we visited, and was very good with our kids. Iris also did research ahead of our tour per my request for a specific souvenir. Not only did we enjoy the tour, but we also enjoyed our chats with Iris on every subject from culture to religion. A+!